Fairmont, the Norfolk
Fairmont the Norfolk Hotel in Nairobi has played a leading role in Kenya’s colorful history. This luxury hotel in Nairobi continues to be Nairobi’s finest and best-known luxury hotel. The town and later the modern city of Nairobi grew up around Fairmont The Norfolk hotel. Despite this growth of Nairobi, The Norfolk hotel still has its own private tropical gardens. One of the most prominent cities in Africa, Nairobi is at the heart of the African experience. Playing a dominant role in the development of the city since its earliest days is Fairmont The Norfolk. Built in 1904, the hotel continues to be one of the most beloved landmarks in the city, and the launch point for ‘bucket list’ worthy safari tours.
The Norfolk hotel is located just minutes away from Nairobi’s best attractions. These includes the home of Karen Blixen, represented in the Academy Award winning film ‘Out of Africa’ and Sheldrick’s Elephant Sanctuary, the hotel is also just steps away from artisan craft shops and modern shopping centers. Over the years, Fairmont The Norfolk has been refurbished to give it a modern touch while preserving its traditional charm. 170 guest rooms and suites, a heated outdoor swimming pool, health club, tropical landscaped grounds, and a range of restaurants, including the Lord Delamere Terrace, a popular rendezvous for international travelers and local regulars, Fairmont The Norfolk is undoubtedly Nairobi’s gem.
Norfolk Hotel Nairobi was expanded in 1999 and subsequently renovated in time for its centennial, which it celebrated in 2004. Adjacent to the Central Business District, which houses the city’s largest convection center, the hotel also compliments corporate travel with eight conference spaces, the largest of which accommodates upwards to 200 delegates.
Cancellation / Prepayment
PAYMENT & RESERVATIONS POLICY
In order to confirm a booking, clients are required to pay via bank transfer 50% for the requested services. The balance will be required at least 14 days prior to your date of arrival.
Vacations To Go To will hold a reservation for up to seven days at a client's request, to allow the client time to send a deposit payment. In the case of booking that are over one month prior to the service. This must be received before we can confirm your booking. If confirmation is not received within the seven days all blocked rooms and boat arrangements will be automatically released for re-sale. The full amount of the service is made within 14 days of date of arrival for your Safari, hotel, resort or transfer. As for bookings within a month of service, full payment shall be requested for and required before confirmation is undertaken.
All cancellations must be received in writing and will take effect from the date received by Vacations To Go To. The following cancellation charges will apply to the tour costs.
More than 56 days before departure: No cancellation fee
56-49 days before departure: 25%
48-29 days before departure: 35%
28-0 days before departure: 100%
The non-issuing of an invoice or non-payment of deposit will not exempt passengers from these cancellation and administration fees. We regret we can make no exception to the charges and strongly recommend that insurance is taken out to cover cancellation fees. These cancellation charges can vary subject to the trading terms of our suppliers.
Children and extra beds
Children older than 5 years are welcome. One child from 5 to 14 years is charged 50 % of the room stay per night and person in an extra bed.
The maximum number of extra beds in a room is 1.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Accepted credit cards
Visa, MasterCard, American Express