Lake Kivu Serena
Lake Kivu Serena Hotel is serenely located. This is on the white sandy shores of Lake Kivu. Lake Kivu is the sixth largest lake in Africa. Lake Kivu Serena Hotel is surrounded by extensive tropical gardens. This luxury Rwanda hotel in Gisenyi offers the ideal extended holiday destination. It is a great place to have a week-end getaway in Rwanda
Lake Kivu Serena Hotel is within several hours drive from Rwandan capital. You can also easily access this Rwanda hotel in Gisenyi from Volcanoes National Park. This is after or before your gorilla trekking safari in Rwanda. Lake Kivu Serena Hotel overlooks its own private beach. This luxury Rwanda hotel in Gisenyi offers 72 luxury hotel rooms. They are divided into superior rooms and executive suites. Lake Kivu Serena Hotel prides itself in a panoramic restaurant, indoor and beachside bars and a luxury swimming pool. This Rwanda hotel has the ‘Maisha’ Health Centre. Here you will get extensive range of health and beauty regimes. You can go boating, swimming, volley ball, tennis, fishing, hiking and trekking. This Lake Kivu hotel also boasts a world-class fully-integrated Conference Centre. It is a distinguishing service offering in Rwanda.
Where is Lake Kivu Serena Hotel
Lake Kivu Serena Hotel stands on the shores of Lake Kivu. This is just outside the small town of Gisenyi. It is is 160km from Kigali by road and 20 minute’s flight from Kigali. This luxury Rwanda hotel in Gisenyi is near the border with the D. R. Congo.
Facilities at Lake Kivu Serena Hotel
- Wide selection of rooms and suites: all with AC, satellite TV, Wi-Fi and voice-mail
- The Kiyaga Restaurant
- The Lake View Bar and Terrace
- The Ziwani beach café and bar
- Swimming pool, pool deck and gardens
- The Maisha Health Club
- Dedicated conference and social events centre
- Business Centre, travel desk, taxi and limousine service
- Gift Shop, news-stand and travel requisites kiosk.
Accommodation at Lake Kivu Serena Hotel
All Lake Kivu Serena Hotel rooms are presented in typically pan-African style. The rooms come with balconies and extensive views of the lake. There is a selection of Lake Kivu accommodation choices. This makes Lake Kivu Serena Hotel suitable for business, leisure or family-time.
Room Facilities include:
- 24-hour room service
- in-room satellite TV
- private safe
- tea and coffee-making facilities
- hair driers
Most rooms at this luxury Rwanda hotel in Gisenyi are designated ‘non-smoking’. However, smoking rooms can be arranged with prior notice.
There are six suites (40 sq m) on offer at Lake Kivu Serena Hotel. They are furnished with a king-sized bed. Each suite has a luxury bathroom with both tub and shower. They boast of furnished balcony, integrated work space and a private sitting room. The suites have a furnished veranda with lake views.
There are 66 Superior Rooms (25 m) at Lake Kivu Serena Hotel. This Lake Kivu accommodation room offers one queen-sized bed or two queen-sized double beds. These rooms come with a luxury bathroom. One of these Superior Rooms offers access for the physically challenged. It is therefore recommended for those on African disabled safari in Rwanda
Cancellation / Prepayment
PAYMENT & RESERVATIONS POLICY
Reservation and confirmation of a room at Lake Kivu Serena Hotel has requirements. Clients are required to pay 50% down payment for the requested services. The balance will be required at least 14 days prior to your date of arrival.
African Safari Tour will hold a reservation for up to seven days at a client's request. This is to allow the client time to send a deposit payment. This is if Lake Kivu Serena Hotel booking are over a month prior to the service. This must be received before we can confirm your booking. If confirmation is not received within the seven days all blocked rooms at Lake Kivu Serena Hotel will be automatically released for re-sale. The full amount of the service must be made within 14 days of date of arrival at Lake Kivu Serena Hotel. As for bookings within a month of service, full payment shall be requested for. This will be required before confirmation of Lake Kivu Serena Hotel is undertaken.
All cancellations must be received in writing. This will take effect from the date received by African Safari Tour. The following cancellation charges will apply.
More than 56 days before departure: No cancellation fee
56-49 days before departure: 25%
48-29 days before departure: 35%
28-0 days before departure: 100%
The non-issuing of an invoice or non-payment of deposit will not exempt passengers from these cancellation and administration fees. We regret we can make no exception to the charges and strongly recommend that insurance is taken out to cover cancellation fees. These cancellation charges can vary subject to the trading terms of our suppliers.
Children and extra beds
Children older than 2 years are welcome at Lake Kivu Serena Hotel. One child from 2 to 11.9 years is charged 50 % of the room stay per night and person in an extra bed.
The maximum number of extra beds for children in a room is 2.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Accepted credit cards
Visa Card, MasterCard, American Express