Polana Serena Hotel
Polana Serena Hotel was built in 1922 along sweepingly splendid lines. Polana Serena Hotel in Maputo has long been considered one of Africa’s finest hotels. This five star hotel in Maputo is located on the city’s leafy boulevards. It is in one of Maputo’s most exclusive residential districts. The Polana Serena Hotel belongs to an elite class of world-famous luxury hotels. These include such timeless legends as; Raffles Hotel, Singapore and The Dorchester, London. Also in this list is The Ritz in Paris. This five star hotel in Maputo has recently emerged from an extensive renovation programme. This has resulted in the presentation of a landmark historic building. Here classic charm has been fused with the ultimate in world-class amenities.
Polana Serena Hotel offers 142 rooms. Many of these rooms are spacious suites. The ‘Grande Dame’ of Maputo now also offers a choice of three restaurants. They include
- The all-day dining Varanda Restaurant
- The Delagoa fine-dining experience in the French style
- The Aquarius Sushi Bar
- The Polana Bar
This five star hotel in Maputo also offers the ‘Maisha’ Mind Body and Spirit Health Club and Spa. Polana Serena Hotel has a stunning swimming pool, extensive gardens and an exclusive residents’ lounge. This luxury Maputo hotel has a business centre, a beauty salon and three gift shops. Polana Serena Hotel also offers its own conference and social events suite. This features a majestic ballroom.
Where is Polana Serena Hotel?
Polana Serena Hotel stands at the very heart of Maputo. This is on one of the city’s most prestigious avenues. This five star hotel in Maputo is within easy reach of the international embassies. Polana Serena Hotel is not far from government buildings and presidential complex. Shops, restaurants and sidewalk cafés are just but a walking distance. Mavalane International Airport is a 15 minute drive from the hotel.
Luxury Accommodation in Maputo at Polana Serena Hotel
Polana Serena Hotel accommodation is presented with refined elegance. It comes with lavish references to Mozambique’s Indo-Portuguese heritage. The accommodation in this historic colonial building feature predominantly exotically carved furniture. They are juxtaposed with luxurious fabrics in muted tones of cream and off-white. The bed-head is composed of delicate carved spindles, set against a silken backdrop. The overhead canopy on the other hand is framed by an exquisitely carved mahogany frieze. Polana Serena Hotel offers options of sea-facing and Maputo city-view rooms. Accommodation in the main building comprises:
- Studio Rooms
- Deluxe Rooms
- Executive Rooms
- Executive Suites
- Presidential Suite
- Standard Rooms
Accommodation in the Polana Mar Wing is presented in an inspirational fusion. This combines contemporary African design with authentically Portuguese style. Polana Serena Hotel guests also enjoy access to the private residents’ lounge. This is in addition to Maisha Health Club and Spa, business centre, hair and beauty salon. Polana Serena Hotel has a gift shops, travel desk and secure car-park.
All Polana Serena Hotel rooms and suites offer:
- 24-hour room service
- 24-hour WI-FI and in-room modem hook-up
- International direct-dialing
- Tea and coffee-making facilities
- IP TV and Video on Demand
- IPod Docking stations – suites only
- Expresso coffee machine – suites only
- In-room satellite TV
- Mini bar
- Private safe
- Hair driers
- Bathrobe and slippers
Cancellation / Prepayment
PAYMENT & RESERVATIONS POLICY
Reservation and confirmation of a room at Polana Serena Hotel has requirements. Clients are required to pay 50% down payment for the requested services. The balance will be required at least 14 days prior to your date of arrival.
African Safari Tour will hold a reservation for up to seven days at a client's request. This is to allow the client time to send a deposit payment. This is if Polana Serena Hotel booking are over a month prior to the service. This must be received before we can confirm your booking. If confirmation is not received within the seven days all blocked rooms at Polana Serena Hotel will be automatically released for re-sale. The full amount of the service must be made within 14 days of date of arrival at Polana Serena Hotel. As for bookings within a month of service, full payment shall be requested for. This will be required before confirmation of Polana Serena Hotel is undertaken.
All cancellations must be received in writing. This will take effect from the date received by African Safari Tour. The following cancellation charges will apply.
More than 56 days before departure: No cancellation fee
56-49 days before departure: 25%
48-29 days before departure: 35%
28-0 days before departure: 100%
The non-issuing of an invoice or non-payment of deposit will not exempt passengers from these cancellation and administration fees. We regret we can make no exception to the charges and strongly recommend that insurance is taken out to cover cancellation fees. These cancellation charges can vary subject to the trading terms of our suppliers.
Children and extra beds
Children older than 2 years are welcome at Polana Serena Hotel. One child from 2 to 11.9 years is charged 50 % of the room stay per night and person in an extra bed.
The maximum number of extra beds for children in a room is 2.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Accepted credit cards
Visa Card, MasterCard, American Express