Kampala Serena Hotel
Kampala Serena Hotel is the Serena group's Uganda flagship. This luxury Kampala hotel is an inspirational blend. It combines 5-star polish, pan-African panache, social style and business reliability. Kampala Serena Hotel is well located at the heart of Kampala. It is a good place to begin your Uganda safari tour. Kampala Serena Hotel stands amidst 7.2 acres of landscaped grounds and water gardens. It is an oasis of cool and green, encircled by the seven hills of Kampala. Kampala Serena Hotel is a 152-room world-class hotel. It is the focal point of national, regional, business, political and social life.
Kampala Serena Hotel draws its architectural inspiration from the local. This is from the plenty of Uganda's lakes and rivers. This hotel has been created around a central water theme. This manifests itself in the extensive water gardens. You can also see this in the hand-carved panels and shimmering mosaics. Kampala Serena Hotel is styled as a Kampala showcase for Ugandan art. This unique Uganda 5-star hotel in Kampala offers an international conference center. The hotel has a garden auditorium, a roof-top terrace and a rock-sculptured pool terrace. Kampala Serena Hotel has three restaurants, two bars and a spa. Kampala Serena Hotel is situated in central Kampala. This is 40 kilometers from Entebbe International Airport.
Accommodation at Kampala Serena Hotel
Kampala Serena Hotel has a wide range of rooms and suites. All the rooms are presented with elegance in a fusion of international and Ugandan style. The rooms have either a private balcony or terrace. Our accommodation choices are some of the finest places to stay in Kampala city. All the rooms and suites offer 24-hour room service and air-conditioning. There is Wi-Fi and in-room modem hook-up. You have direct-dial phone, voice-mail and complimentary newspaper in the room. The rooms also have and in-room satellite TV, mini bar and a private safe. Power supply comes in 240V/3 pin (square)sockets and there is a shaver sockets. You will have tea and coffee-making facilities. There is a hair drier, bathrobe and slippers in the rooms. You are also assured of porter/concierge, airport shuttle and limousine service. Most of Kampala Serena Hotel rooms are non-smoking. But, there are rooms are available for smokers. These you should book in advance to avoid any disappointment.
Spacious Deluxe Rooms are well appointed and feature views of the hotel’s water gardens. This is both from both the room and private balcony. It is furnished with one king or two twin beds and a marble bathroom. It comes with a double vanity and walk-in shower. The Deluxe Rooms are relaxing with comfortable spaces. They offer peace and tranquillity after a day of travel, meetings or exploring.
Executive Rooms offer large king size beds and garden views from the private balconies. It is ideal for business stays, this room category features an expansive workspace. It has a relaxation area with a comfortable couch and coffee table.
The hotel’s six garden-view Executive Suites merge classic elegance with contemporary comfort. All feature a unique studio-style open plan encompassing a spacious king bedroom. There is a living area with sofas and a coffee table. Enjoy two TV units, a well-placed working desk and a spacious bathroom. The bathroom has double sink, vanity table, walk-in shower, and separate bath and toilet.
they are designed for productive and relaxing stays. The hotel’s six Businessman Suites feature separate living room. The bedroom spaces divided by a sliding door. There is also the king sized bedroom, this suite features a spacious living area.
It is spacious and exquisitely comfortable. The well-appointed one-bedroom Royal Suite features an expansive master bedroom. It has a large walk-in closet, a work desk and private balcony. The living room has its own work desk, a visitor’s bathroom, a dining room and a kitchenette. Leading to the main suite is a well designed lounge. It offers separate entrances to the bedroom and living room. Your spacious bathroom features a separate walk-in shower and WC units with bidet.
Dining at the Kampala Serena Hotel
The Kampala Serena Hotel features a collection of restaurants. They are created for lovers of fine cuisine, sophisticated style and impeccable service. Each stands as a gateway to a memorable dining experience.
The Kampala Serena restaurants are inspired by their own story. They will be revealed through creatively presented dishes, signature cocktails and a style. All these are befitting a true 5-star experience.
All restaurants at the Kampala Serena Hotel provide special consideration. So whether kosher, vegetarian, Jain and Indian cuisine there is something for all. Additionally, we cater to any special dietary requirements our guests may have.
THE LAKES RESTAURANT
It is among colossal mosaic pillars with views of the hotel’s brilliant water garden. The Lakes features a beautiful dining room and a captivating outdoor terrace.
Breakfast and lunch take the form of an opulent hot and cold buffet. Dinner is themed nightly whilst offering selections from an a la carte menu.
THE SSESE PATISSERIE
Follow the fragrances of sweet treats and well brewed coffee to the Ssese Patisserie. It specialises in authentic Ugandan coffee, local and herb teas. It has an array of homemade macaroons, pastries, tarts and creative, made-to-order cakes. This is your destination for self indulgence.
EXPLORER ITALIAN BISTRO
Reminiscent of the jungle-draped ruins from the Raiders of the Lost Ark movie. The offbeat Italian restaurant pays homage to Africa’s early explorers. It comes with African safari artefacts and sepia-toned photography. The dining room and outdoor water garden’s ponds, bridges, diners enjoy fine Italian cuisine. It is complemented by an extensive selection of wines, beers and spirits.
THE PEARL RESTAURANT & CHAMPAGNE BAR
This is fine-dining experience like no other. The Pearl Restaurant & Champagne Bar offers an intuitive fusion of menu choices. It features international, national and regional cuisine alike. It is varied in style, this unique restaurant offers elegant niche seating. it is a more relaxed outdoor terrace where fountains play. It has its own private dining room (to seat 12), and intimate relaxed central dining room. which centres on a raised piano dais, where our resident pianist plays nightly.
THE BAMBARA LOUNGE
The beautiful decorated Bambara Residents' Lounge and opulent Bedouin-style tented terrace. They are reserved for exclusive use by hotel guests. It has a selection of newspapers and periodicals. It also offers café service and Wi-Fi throughout the day. and access to the extensive business center.
THE MIST BAR
This is Kampala's most fashionable gathering place. This atmospheric bar evokes the misty mountain habitat of Uganda's famous gorillas. It is named to honour the 1988 movie Gorillas in the Mist. This followed the life and work of American zoologist Dian Fossey. She spent 23 years studying the behaviour of the endangered mountain gorillas of Uganda. She lived and worked in Rwanda and the Democratic Republic of Congo.
THE POOL BAR
Enjoy café cuisine, snacks and cocktails in a relaxed, scenic setting. This al fresco terrace overlooks the pool, waterfalls and sculptured rock gardens. It offers the ideal backdrop for poolside dining, cocktail parties and special events. It has an atmospheric lighting and an ornate bandstand. This makes the Pool Terrace one of the hotel’s most unique event venues.
Facilities at Kampala Serena Hotel
Kampala Serena Hotel boasts of an exclusive Bambara Lounge. This is for the use of residents. The lounge offers a stylish lounge with newspapers, periodicals and café service. There is a Bedouin-tented outdoor terrace and meeting area. Additionally, the residents are invited to use the extensive services of the Business Centre. This offers a complete range of technological support. It comes with a series of private board rooms.
Cancellation / Prepayment
PAYMENT & RESERVATIONS POLICY
Reservation and confirmation of a room at Kampala Serena Hotel has requirements. Clients are required to pay 50% down payment for the requested services. The balance will be required at least 14 days prior to your date of arrival.
African Safari Tour will hold a reservation for up to seven days at a client's request. This is to allow the client time to send a deposit payment. This is if Kampala Serena Hotel booking are over a month prior to the service. This must be received before we can confirm your booking. If confirmation is not received within the seven days all blocked rooms at Kampala Serena Hotel will be automatically released for re-sale. The full amount of the service must be made within 14 days of date of arrival at Kampala Serena Hotel. As for bookings within a month of service, full payment shall be requested for. This will be required before confirmation of Kampala Serena Hotel is undertaken.
All cancellations must be received in writing. This will take effect from the date received by African Safari Tour. The following cancellation charges will apply.
More than 56 days before departure: No cancellation fee
56-49 days before departure: 25%
48-29 days before departure: 35%
28-0 days before departure: 100%
The non-issuing of an invoice or non-payment of deposit will not exempt passengers from these cancellation and administration fees. We regret we can make no exception to the charges and strongly recommend that insurance is taken out to cover cancellation fees. These cancellation charges can vary subject to the trading terms of our suppliers.
Children and extra beds
Children older than 2 years are welcome at Kampala Serena Hotel. One child from 2 to 11.9 years is charged 50 % of the room stay per night and person in an extra bed.
The maximum number of extra beds for children in a room is 2.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Accepted credit cards
Visa Card, MasterCard, American Express